Contact information for your local photographer can be found by navigating to the Support tab in the upper right-hand corner of any page.
Our TourFactory Client Service team is also available and ready to tackle any questions you may have!
How to Cancel a Complete Order If you need to cancel a full order, please contact Client Services or your Photographer directly for assistance. To reschedule or for a partial…
How to Order Additional Products Step 1: Go to Site Summary Step 2: Select ‘Order’ Step 3: Follow steps for Placing an Order. View the video below for a quick…
How to Place an Order Step 1: Click ‘Order a Photo Shoot Now’ in your Dashboard tab Step 2: Select desired products & services Step 3: Choose the Photographer(s) Step…